You should consult with a physician or other health care provider regarding your own condition and how this Site content may or may not apply to you. Please contact your medical center if the situation requires immediate attention or dial 911 if it is an emergency. Whenever you download a file over the Internet, there is always a risk that it will contain a security threat (a virus or a program that can damage your computer and the data stored on it). How else can we use or share your health information? AHN Billing and Bill Pay Payments can securely be made using a credit or debit card, or checking account. Appointment Reminders If the patient is married or has a domestic/life partner, proof of income for that spouse/partner must also be received. (Android not iPhone), Mandarin Complaint forms are available athttp://www.hhs.gov/ocr/office/file/index.html. As the only locally owned, not-for-profit health system in the area, Freeman provides full-service healthcare 24 hours a day, 7 days a week. 1100 San Leandro Blvd. We ask for your patience if your care team is running behind. Please Note: We are in-process of updating this policy and a new version will be posted on February 11, 2021. Whether you prefer to set up a monthly payment or make a one-time payment, we take your payment security as seriously as you do. HA is a volunteer-powered program that connects patients to community resources with the goal of minimizing health disparities. It is extremely important that you keep your login name and password completely confidential. Please call 510-208-4829 to schedule your vaccination and find out if a homebound vaccination is right for you. We must follow the duties and privacy practices described in this notice and give you a copy of it. Let us know in writing if you change your mind. UPDATED 4/1/2022: Yes, the program has done targeted outreach to many high-need communities and is tracking characteristics of those applying for and receiving assistance including race and ethnicity, zip code, income, and family size. Check out our Application Timeline and FAQhere!, The Health Advocates Recruitment Team athealthadvocates@alamedahealthsystem.org or Juan Hurtado-Rodrguez, Interim Program Coordinator, at 510-437-4687 orjhurtado@alamedahealthsystem.org, Health Advocates Locations and Hours of Operation Bill for your services Example: We give information about you to your health insurance plan so it will pay for your services. Inform patients of hospital policies, patient financial responsibilities and patient's bill of rights. Their services are voluntary, confidential, and neutral from AHS operations. Health Insurance. Ask us how to do this. Volunteer Health Associates provide face-to-face and telephone assistance to AHS consumers. MyAlamedaHealth provides only portions of your medical and health records. A smartphone or tablet or computer (ideally with a web camera). Please make sure to submit your application promptly and completely. We may disclose information to researchers when their research has been approved by an institutional review board that has reviewed the research proposal and established protocols to ensure the privacy of your health information. Gather your prescription medications so your healthcare provider can review them with you. Oakland, CA (188) San Leandro, CA (125) Alameda, CA (87) Hayward, CA (3) . Schedule. Microsoft Edge version 88 or above. Although AHS works to communicate when MyAlamedaHealth will be unavailable due to maintenance, backup procedures, or other system outages, providing such advance notice may not be possible at all times. (iPhone), Mandarin Example: A doctor treating you for an injury asks another doctor about your overall health condition. General Information on Medi-Cal Older Adult Expansion, Health Program of Alameda County flyer Alameda County Health Care Services Agency (English and Spanish), State DHCS Medi-Cal Older Adult Expansion FAQs (English and Spanish), After you have been approved for Medi-Cal, youll receive a packet to select a health plan and clinic or provider. Spiritual care providers offer confidential discussions and will visit employees and family members where care is needed outside of the hospital, including nursing homes, family homes, and funeral homes. It is your responsibility to safeguard your user ID and password. Furthermore, data could be corrupted, transmissions interrupted, or there could be other intentional intrusions or unauthorized disclosures. Alameda Health System is committed to ensuring that all concerns are addressed in a respectful and courteous manner, and we welcome all feedback. You may request proxy access to a minors MyAlamedaHealth account. We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that were complying with federal privacy law. Please review it carefully. Your participation in a HIE is voluntary and subject to your right to opt-out. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. Espaol (Android not iPhone), Spanish Eligible individuals include those participating in the Health Program of Alameda County, those receiving restricted Medi-Cal and other uninsured residents. To obtain an estimate for Shoppable Services, please click here. By continuing, you represent that you are authorized to address the patient's billing matters. All you need is: No matter how you visit your healthcare provider, were committed to delivering the best care. We will keep you updated during wait times. Participating in in-depth training sessions. Authorization for use or Disclosure of Health Information, Anthem Blue Cross (Medi-Cal Managed Care Plan), Managed Health Network Psychiatric and Chemical Dependency Health Net Company, AUTHORIZATION FOR USE OR DISCLOSURE OF HEALTH INFORMATION, AUTORIZACIN PARA UTILIZAR O DIVULGAR INFORMACIN MDICA, InterpreterDispatchDesk@alamedahealthsystem.org, www.hhs.gov/ocr/privacy/hipaa/complaints/, www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html, www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html, https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, http://www.hhs.gov/ocr/office/file/index.html, You may also click here for a Medi-Cal Printable Application, ENGLISH HPAC 50 and older expansion Transition Clinic Flyer 4.8.22, SPANISH HPAC 50 and older expansion Transition Clinic Flyer 4.11.22, Alameda Couny HCO Presentation Schedule 2022, Alameda County HCO Health Plan Summaries (4.2022), AHS Alameda County Medi-Cal Health Care Options Codes for Patients. having a MyAlamedaHealth account. We will provide a copy or a summary of your health information, usually within 30 days of your request. Parents or legally designated representatives of the patient must request proxy access to a minors MyAlamedaHealth account. We may contact you for additional information if necessary. Please keep in mind that your paid medical out-of-pocket expenses need to total up to 10% of your annual income to qualify for our Charity Care program. You may change your password at any time. , Cantonese With health oversight agencies for activities authorized by law, For special government functions such as military, national security, and presidential protective services. Alameda Health System will, at all times, maintain your confidential medical information in strict confidence and will not disclose any information regarding you to any unaffiliated third party unless you authorize that person to receive your information or the information is permitted to be disclosed by law. 2 for Cantonese or Mandarin 1-800-368-1019, 800-537-7697 (TDD) Pearson, the chapter president for SEIU Local 1021, the union representing approximately 3,600 Alameda Health System workers at four hospitals and three clinics across the East Bay, has spent. Thank you. Epic is the . Pay your Alameda Health System bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. Please call the number below and we can help you determine what coverage is available to you. Advocates are stationed at a help desk in the main lobby and make rounds with care providers supporting patient care and resource needs. We recommend that you log out of your MyChart session if you need to leave your computer for even a short period of time. MyChart is owned and operated by MyChart and is fully compliant with federal and state laws pertaining to your privacy. NE, Suite D, Albuquerque, NM, 87102 . Please check MyAlamedaHealth (MyChart) after your visit to read instructions and review your medication list and what was ordered during your visit. If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. It offers information that will be helpful during your stay. What. Thursday 1 p.m. 5 p.m. Fairmont Rehabilitation and Wellness Oct. 11, 2019, 03:00 AM. 2. Your name and e-mail address will be treated with the same care and privacy given your health records and will never be sold or leased by MyChart. Any minor using this Site or MyAlamedaHealth must do so under the supervision of a parent or guardian and in compliance with the U.S. Family Educational Rights and Privacy Act ("FERPA") and Childrens Online Privacy Protection Act and its rules (collectively COPPA). First name . When you initially enroll in MyAlamedaHealth, you will be provided with an access code. 1100 San Leandro Blvd. Well provide one accounting a year for free but will charge a reasonable, cost- based fee if you ask for another one within 12 months. The spiritual care department also is available to help with many other challenging life issues, including relationship conflicts, separation and divorce, parent and child issues, abuse, and disabilities. . San Leandro, CA 94577 (510) 267-8000 Timely reminders about needed doctor or dental visits. Oakland, CA 94602 Patient account balances are due upon receipt. . Volunteers assess patients for resource needs such as food, housing, transportation, and public benefits and work with a strong medical-legal partnership to address the extent of patients needs. We know that not everyone has video access, so we also offer Telephone Visits. Were proud of our nurses for their skill and compassion, and we hope theyve touched your life in an uplifting way. If you have an emergency, or think you need to speak to someone urgently, please do not use the email communication options provided to you by MyAlamedaHealth. Verify payment method and date before submitting your payment . At the age of 18, your child can create his/her/their own MyAlamedaHealth account and access their own records. The regulations for Consolidated Appropriations Act (CAA), the No Surprises Act (NSA), and Transparency in Coverage are designed to provide greater consumer protections for employees and their families. Box 1328 Durango, CO 81302 Berkeley Public Health. If you or your family members are unhappy with the outcome or resolution provided by management, the Risk Management Office assist with attempting to resolve your concerns or with filing a grievance to be investigated by our Patient Safety Department at (510) 437-8484. 510-535-7675 (fax) However, our business associates are also required by law to safeguard your information. . To find out more, read our privacy policy. MyAlamedaHealth is not a complete copy of a patients medical record and will only provide a subset of some information that you might find helpful. Our friendly volunteers and staff will help you with questions and concerns about your experience at AHS and ensure that the needs of all patient and family members are promptly cared for. Patient Name. Alameda Health System agrees workers won't have to use vacation time if infected treating COVID-19 patients and forced to self-isolate. Patients may elect to make payment arrangements for their hospital bill. Fill out the form below to pay your bill online. Provides free language services to people whose primary language is not English, such as: Be courteous, responsible, honest, and accountable, Check out our application timeline, link to application, and FAQs. Please complete and submit the following application for clinic services: Policy | Application. By registering for access to MyAlamedaHealth, you assume all risks associated with using websites, such as viruses, defects, interceptions, etc. This information may be used by AHS for internal evaluation, quality control, and other reasons deemed appropriate by AHS. 200 Independence Avenue, SW The access code you receive will give you the opportunity to create a personal login name (called MyAlamedaHealth ID) and a password. Click on the job title you are interested in reviewing and the salary range information will show. job title, keywords. 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